Frequently Asked Questions
What people ask us
The questions we hear most about the model, day-to-day working, your accountant, security and pricing. If something is missing, just ask.
Not answered here?
Call +90 212 606 20 45, message us on WhatsApp, or leave a request for an introductory call.
01
How We Work
What exactly do you do?
We run a company's bookkeeping and finance operation remotely, through a specialist team in our own office. That covers invoicing, ledger accounts, bank reconciliation, collections and payment follow-up, document flow, payroll and reporting. Where it is needed, we can also provide general accounting and the statutory accounting and tax service under the same roof.
Do you place staff in our office?
No. The model is remote and centralised. We do not put people on your premises; your work is handled by the team in our office. That means you carry none of the cost of desks, equipment, software or office space.
Who will we be dealing with?
Every client has a named lead specialist and a named backup. For specific areas such as payroll, foreign trade or tax, the relevant specialist steps in. So you have one point of contact, with a team behind them.
Do you ever come to our office?
The operation runs remotely. That said, we meet in person during setup and for periodic review meetings.
02
Working With Your Accountant
Do we need to change our accountant?
No. For a significant share of our clients we work alongside their existing certified public accountant (SMMM). Accountants are partners to us, not competitors. Taking the accounting and tax service from us is entirely optional.
How do you work with our accountant?
We manage the flow of documents and information: records are kept daily, missing documents are chased, a pre-close checklist is completed, and a complete set reaches the accountant on time. The accountant's daily operational correspondence with the client drops noticeably.
What if our accountant wants to work with you directly?
We work with accounting practices directly as well. In that model we take on the client's daily operational requests while the accountant focuses on their professional work. The For Accountants page sets out the detail.
Will you take my client from me?
No. The model is not built on that. Under the referral model you are the client's accountant and you stay that way; we only run the daily operation. Under the practice support model, we work for you directly. Continuity in our relationships with the accountants we work with matters more to us than any individual client.
Is this model appropriate under professional regulations?
The work we handle is the company's own bookkeeping and operational work; keeping statutory books, preparing tax returns and anything carrying professional liability stays with the accountant. That said, we do not offer a definitive legal assessment of professional regulation; we work within the framework set by your chamber and the applicable rules, and we take that into account together.
Which software do you work with?
We can work remotely with most of the bookkeeping and ERP solutions in common use in Türkiye. Under the practice support model we work in your software, to your standards.
How does pricing work?
Under the referral model, pricing is agreed directly with the client. Under the practice support and project models, we agree with your practice based on scope and volume. In either case we begin with a written definition of scope.
How is confidentiality handled?
We sign a mutual confidentiality undertaking before work begins. Access to data is role-based, sensitive processes such as payroll run under separate authorisation, and obligations under KVKK (Türkiye's data protection law) are built into how the process is designed.
03
Scope and Services
Which accounting software can you work with?
We can work remotely with most of the bookkeeping and ERP solutions in common use in Türkiye. You can carry on using your current software. If you are not using any, we recommend a setup suited to your transaction volume.
Can we take only one part of the service?
Yes. A narrow start is possible: bookkeeping only, payroll only or reporting only. The real benefit of the model comes from connecting the processes to each other, but you can widen the scope over time.
Our company is very small. Is this still suitable?
We work with newly formed companies and low-volume businesses too. At that scale, employing someone full-time is usually not realistic in any case; we start with a narrow model matched to the need.
04
Security and Confidentiality
How is our data protected?
Access to data is role-based; not everyone can see everything. Sensitive processes such as payroll run under separate authorisation. Data is transferred through defined channels, and obligations under KVKK (Türkiye's data protection law) are built into how the process is designed. We sign a mutual confidentiality undertaking before work begins.
What happens to our data if we end the engagement?
The records and documents are yours. If the engagement ends, your data is handed over in full; after handover, the copies on our side are destroyed within a defined period and by a defined method.
05
Getting Started and Pricing
How do you price?
Pricing is not based on fixed packages but on scope and transaction volume. The main factors are the monthly number of documents and invoices, the number of ledger accounts, headcount, whether there is foreign trade, and the reporting scope. After an initial conversation we share a written scope and proposal.
How long does the transition take?
It depends on the size of the company, but analysis and setup usually take a few weeks. During handover we run in parallel with the existing setup and close the gaps that remain.
Is the result from the cost calculator a quote?
No. The cost calculator is an estimation tool that helps you see the total cost of an in-house bookkeeper; it is not a service quote. A proposal is shared in writing once the scope has been agreed.
Introductory Call
If your question is not here, just ask.
The introductory call is not a sales pitch. We answer your questions and tell you plainly if we are not the right fit.
Let's Find Your ModelMessage us on WhatsApp
Phone: 0212 606 20 45 (Weekdays 09:00 – 18:00 (GMT+3))Email: info@bekastrateji.com.trEvery request gets a first review within the same business day.
